Giant Vegas Casino currently offers 49 different games. We have ten most popular table games (Baccarat, Blackjack, Caribbean Poker, Casino War, Craps, Keno, Pai Gow Poker, Red Dog, Roulette and Sic Bo) and 39 machine games (Video Poker machines, 4-Line Video Poker machines, 3-Reel and 5-Reel Slot Machines both with and without Progressive Jackpots and Bonus Games). We are working on new games on a day-to-day basis. You will be automatically notified when new games become available.
A High Level, Top-end Casino
Giant Vegas is a fully
licensed Online Casino, regulated by the government of Curacao. The Casino is
regulated by state laws, under the supervision of the Director of Offshore
Gaming. Giant Vegas casinos' high level of security and integrity provide have
earned us with the trust and loyalty of our clients. The Casino systems we
introduce are all state of the art, top quality systems, taking advantage of the
latest Internet technologies in today's market. From high-end encryption
methodologies to the latest Firewall products, our Casino systems are the most
secure and advanced in existence.
Satisfaction
Guaranteed
We know you will enjoy your Online Gaming experience at secure
Giant Vegas
casino but nonetheless we would always like to hear from you. Whether it's a
complaint or praise, a question or a suggestion, please email or call us at any
time and share your experience with us!
Giant Vegas Casino strives to uphold the high standards of fairness established by years of online gaming experience, and to explain our procedures to you, our players.
Giant Vegas Casino is licensed and regulated. We hold a gaming license from the government of Curacao, and we are regulated and monitored by the Curacao gaming commission to ensure we adhere to their codes of conduct.
The games at Giant Vegas Casino are run by software licensed from Playtech Corp. The 'Dealer' at our casino is actually a computer, and to ensure that the performance of this computer is truly random, a sophisticated Random Number Generator (RNG) is utilized. The Random number generator and the Giant Vegas software had been tested by leading international accounting and auditing firms, by running millions of game rounds and analyzing their outcomes. Moreover, a third party accounting firm is periodically testing the system to ensure its ongoing accuracy. Additionally, Giant Vegas Casino's average payout percentage (the percentage of total winnings to total wagered amounts) is reviewed on a monthly basis to ensure our system's ongoing randomness and fairness.
Giant Vegas offers built-in game and financial history logs, enabling a player to always check his/hers previously played game results by entering the game history feature for each game without any need for a special request. Game history transactions include the time the game was played, detailed game results, the bet and win amounts and more. Financial transaction histories, which display all cash-outs and deposits, can also be accessed anytime while online.
General recommendations
We recommend our customers to print out all transaction data, the rules of the game, and the payment methods and keep them at a easily accessible place.
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What kind of games does the Giant Vegas Casino offer? Giant Vegas Casino currently offers 49 different games. We have ten most popular table games (Baccarat, Blackjack, Caribbean Poker, Casino War, Craps, Keno, Pai Gow Poker, Red Dog, Roulette and Sic Bo) and 39 machine games (Video Poker machines, 4-Line Video Poker machines, 3-Reel and 5-Reel Slot Machines both with and without Progressive Jackpots and Bonus Games). We are working on new games on a day-to-day basis. You will be automatically notified when new games become available.
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How can I be sure that the games are fair? Giant Vegas Casino is fully licensed by the government of Curacao, Netherlands Antilles. The payout percentage, which is the percentage of the total wins out of total bets, is being audited on a monthly basis by one of the leading international accounting and auditing firms. The payout percentage report is displayed at Giant Vegas Casino web site, so that you can be sure that the games are fair and honest.
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How is the outcome of the games generated? Giant Vegas Casino is using a very sophisticated Random Number Generator (RNG) to create a randomized outcome for each game. The odds for both real money and fun modes games are created with this random number generator. In all card-based games, like Blackjack and Baccarat, the deck/s of cards are shuffled prior to each hand being dealt.
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How do I chat with other players? Chatting is very simple. All you have to do is click on the 'Chat' button in Multi-player and Private-group tables and type in whatever is on your mind. To send the text, simply click on the 'Chat' button again.
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What are COMP points and how do I accumulate them? The Giant Vegas Casino has a very unique COMP (Complimentary points) program, which enables each member of the casino to accumulate COMP points automatically while playing. All you have to do is wager at the Giant Vegas Casino. For each 25 cents wagered at the Giant Vegas Casino every player gets 1 COMP point for absolutely free. These COMP points can be converted to real money that can be cashed out or played with. And that's not all, the more COMP points you accumulate - the faster your VIP level increases, which enables you to enjoy fantastic bonuses and participate in our special casino events.
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What is a Multiplayer or Private group table? When you join a multiplayer table you automatically join to a table with other players. The system automatically assigns you to a table where there is an empty seat.
Private group table is a table where you can play along with your friends without being interrupted by other players. In order to join a Private group table you have to type in the name of the table you wish to join to. If this table has already been created by your friends, you will join this table, if not - then a table will be created for you so that you can tell your friends to join in with you.
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What happens if I am suddenly disconnected from the Internet while I play? Because Internet connections malfunction due to several reasons not in our control, we have developed a sophisticated integrated abnormal disconnection handling mechanism, which will always protect the player interest in such an event.
If for some reason, you get disconnected from the Internet while you are in a middle of a game, don't panic. If you are unable to reconnect to the Giant Vegas Casino, you will be logged out after a certain period of inactivity. You can later connect to the Giant Vegas Casino and log in as usual.
If you manage to reconnect before you are logged out, the type of game you were playing determines what you will see upon reconnection.
In Blackjack, Craps and Video Poker, upon reconnecting to the Giant Vegas casino , you will automatically be returned to the exact state were the game was interrupted, so you can continue exactly from the same point you left off, and decide what do you want to do, just in like any game round.
In games like Slots and Roulette, where the player does not take decisions in the game after the round had been started, you can just log-in to the casino again and see how the game had finished by clicking on the 'Game history' button.
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What do I do if after placing a bet I suddenly change my mind. How do I remove the bet? In games like Blackjack, Roulette, Craps and Baccarat just press with your right mouse button on the chips you wish to remove. In Roulette you can also click on the 'Clear Bet' button to remove your entire bets from the table.
In Slots and Video poker, just press the 'Cash out' button to remove your coins from the machine back to your balance. If other coins remain in the machine, don't worry, they will automatically return to your balance once you exit the game.
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Where can I find complete detailed instructions on the various games? Our downloadable casino software comes with build in context sensitive 'Help'. Just click on the help button in the casino lobby for a complete set of instructions and explanations on all Casino games, or click the help button while playing to display help on the specific game you are playing. In addition, you can view our online help file by clicking here.
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How old do I have to be to play for real money? In order to play for real money you must be at least 18 years of age. Fun mode players have no age limitations.
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I am not sure what was the previous game round result. What do I do? You can just step into the 'Game History' section and view the previous rounds and their results. If you have any further questions, feel free to contact our customer support staff at support@giantvegas.com You can call or e-mail us any time, 24 hours a day, 7 days a week.
You can reach us by email, phone or fax:
>deposits@giantvegas.com
Questions regarding deposits to your casino account.
>withdrawals@giantvegas.com
Questions regarding withdrawals from your casino account.
>tech@giantvegas.com
Questions regarding software installation or download.
>feedback@giantvegas.com
Feedback, comments and suggestions.
>support@giantvegas.com
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